Website Maintenance, Site Security, Updates

The Riggs Agency provides website maintenance services to assist businesses in improving the functionality and security of their websites in the built environment. Riggs Agency has the knowledge and skills your organization need, whether you need monthly, hourly, or after-hours website maintenance.

How much do website maintenance services cost?

Are you interested in learning how much website maintenance services cost? Check out Riggs Agency prices now:

Security & CMS Plan

  • ✓ Quarterly CMS security updates
  • ✓ Annual CMS version upgrades
  • ✓ Full website backup (Monthly)

Full Web Maintenance Plan

  • ✓ Quarterly CMS security updates
  • ✓ Daily Security Scans
  • ✓ Up to 3 hours of design time

Maintenance After-Hours

  • ✓ Quarterly CMS security updates
  • ✓ Urgent Website Support/Restore
  • ✓ Up to 5 hours of design time

What do website maintenance services include?

Your company will have access to the following as part of our website maintenance services:

  • Regular updates
  • Tech support
  • WordPress maintenance

Regular updates

Our team of developers keeps your website functioning and safe for users with frequent updates, which take place during business hours. Our maintenance services may help you add new photos, remove page content, or change a link.

Here’s a quick summary and examples of updates included in our packages:

Text: Additions or deletions.

Photos: Additions, deletions, and basic retouching.

Pages: Additions or deletions using existing page design.

Navigation: Basic navigational changes (add, move, or delete an item in the navigation).

File downloads: Additions or deletions of PDFs and other documents.

Videos: Insertion or deletion of a pre-edited video.

Links: Additions or deletions.

Color and background images: Changes or replacements.

Tech support

Your firm will also have access to our excellent technical assistance as part of our website maintenance plans. Your company may benefit from our development team’s experience in a range of areas, including email setup.

As part of your website maintenance services, your firm may now submit a consultation request in addition to tech assistance. Whether you’re looking for advice on how to create a new contact form or how to add a new page to your navigation, our knowledgeable staff can assist you.

WordPress Maintenance

Many businesses use WordPress as their (CRM) content management system, which is why WordPress assistance is included in our website maintenance plans. Our staff manages WordPress updates and security fixes for your organization as part of your contract.

What regular updates do maintenance services include?

When it comes to website maintenance, businesses frequently wonder, “What does regular updates mean?” It’s a great question, and the answer varies depending on the website maintenance company, which is why it’s crucial to inquire.

Examples of typical website updates (included with our site maintenance packages) include:

  • Overall site improvements
  • Product or service updates
  • Online specials
  • Interactivity maintenance

Overall site improvements

The best assessment of your website’s performance comes from those who frequent it, from customers to employees to leads. Site users’ questions, comments, concerns, and ideas give important input for improving your site. These recommendations can be used as part of normal website maintenance to improve your site’s online performance.

Product or service updates

It’s inevitable that your products, services, and prices will alter as your company grows. That is why companies require a regular timetable and method for updating outdated goods, altering service rates, and other tasks.

You can maintain your company’s website up to date for users by performing website maintenance. This proactive action benefits your company in a variety of ways, including allowing you to deliver the most up-to-date items, services, and rates to expedite the customer shopping experience.

Consumers trust the Internet, and they want your website to provide them with reliable information before contacting you or visiting your business. For this and other reasons, it is critical that the information on your website is current.

Online specials

If you own an e-commerce business, it’s critical to keep your website up to date with the newest deals, promotions, and other information. Even if your business is offline, you may utilize the internet to promote discounts that encourage customers to phone, visit, or make an appointment with you.

You maintain your firm competitiveness by offering unique promotions, discount schemes, and other incentives. Your website will need to be updated for both short-term and long-term sales objectives. Website maintenance services allow you to boost sales by providing unique offers to customers.

Interactivity Maintenance

With the ever-evolving technologies today, a website’s interactive components can quickly become outdated. You’ll lose existing and future customers if your site’s development parts don’t operate on every browser and device. Furthermore, you harm your internet reputation.

Bounce rate can also be affected by issues with your website’s interactive elements. This measure relates to the percentage of visitors that leave your site without going to another page, and it frequently implies that your website isn’t meeting user expectations.

Website maintenance fine-tunes your site’s interactive elements to guarantee they operate. Even if these features become obsolete and require replacement, website maintenance services may alert your team to the requirement ahead of time.

Keeping all of your website’s features functioning aids in the successful marketing of your products and services.

What’s NOT included in website maintenance services?

It’s critical to know what your plan covers if you’re investing in website maintenance services for the first time (or switching vendors). As a result, your firm will be able to select the appropriate site maintenance package for your needs while also ensuring that you get the assistance you require.

To give you an idea of what you won’t get with website maintenance services, consider the following:

  • Navigation redesign
  • Media creation
  • Media edits
  • Content writing
  • New site functionality
  • Site redesigns
  • Interactive features
  • SEO

Get the best website maintenance services for your business.

If you’re looking for a trusted website maintenance company with a proven track record of satisfied clients, choose the Riggs Agency. 

Call us at 704-336-9238 or contact us online to learn more about our website maintenance services.


FEATURESSecurity & CMS PlanFull Web Maintenance PlanMaintenance After-Hours
Website Updates
Design or Development Hours$150/hourUp to 3 hours of design or development time included per monthUp to 5 hours of design or development time included per month
Quarterly CMS Security updates
Annual CMS Version Upgrades
Daily Security Scan
Urgent CMS support/restore if website is hacked
Monthly full-site backup and storage at 3rd party location (for easy restore)
Online Customer Support
Turnaround TimeClients on maintenance plans receive priority issue ticketingClients on maintenance plans receive priority issue ticketingClients on maintenance plans receive priority issue ticketing
WordPress CMS quarterly upgrades/security patches
ECommerce Support
Monthly Investment$200$450$4,500